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Eagles => Eagles Talk => Topic started by: Rome on October 26, 2005, 08:51:55 PM

Title: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Rome on October 26, 2005, 08:51:55 PM
I just logged in to check my e-mail and I came across one from the Eagles asking me to update my information for the Season Ticket Waiting List.

Fine, sure, no problem.

The only thing is, I've never joined the waiting list.   :o

We've had season tickets in my family for nearly 40 years, and to the best of my knowledge, I'm still a season ticket holder.

:-D

Anyone else get one of these?  Seriously... very strange.   :paranoid
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Rome on October 26, 2005, 08:53:44 PM
BTW: Here's the text of the e-mail:

QuoteDear Eagles Fan:

We have record that you are a member of our Philadelphia Eagles Season Ticket Waiting List.  In order to update both your contact information and our Waiting List rankings, we need your help.  Please click here to enter and/or update your full contact information and answer a few short questions pertaining to your Waiting List preferences.  Without updating all required fields, your Waiting List account can not remain active. 

Please update your account information by Friday, November 11, 2005.  Once this update window is completed, we will send out your official Waiting List information packet containing your official Waiting List ranking.  You can expect to receive this information by December 1, 2005.


No Waiting List rankings can be given out until our update period is finished.

:P
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: PhillyPhreak54 on October 26, 2005, 09:07:04 PM
They probably sent one out to everyone who has an e-mail address registered in the PE.com database.

I am glad you posted this though. Because I have a new e-mail address from when I originally put my name on that list back in the day. So I went to AOL and got the e-mail and changed all of my information to where I am now.

Hopefully I have a good spot on the waiting list. I think I put my name on there in 2000 or 2001 somewhere around then.
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Susquehanna Birder on October 26, 2005, 09:07:52 PM
Interesting. Somebody over at Igglephans also noticed something strange, but in a different way:

LINK (http://www.igglephans.com/dc/dcboard.php?az=show_topic&forum=112&topic_id=171889&mesg_id=171889&page=)
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Sgt PSN on October 26, 2005, 09:09:37 PM
I got one too and I think it may be a fake. 

QuoteFrom:  Eagles Waiting List

Subj:  Update Your Waiting List Account Now!

Dear Eagles Fan:

We have record that you are a member of our Philadelphia Eagles Season Ticket Waiting List.  In order to update both your contact information and our Waiting List rankings, we need your help.  Please click here to enter and/or update your full contact information and answer a few short questions pertaining to your Waiting List preferences.  Without updating all required fields, your Waiting List account can not remain active. 

Please update your account information by Friday, November 11, 2005.  Once this update window is completed, we will send out your official Waiting List information packet containing your official Waiting List ranking.  You can expect to receive this information by December 1, 2005.

No Waiting List rankings can be given out until our update period is finished.

At first I didn't think anything of it because I am on the waiting list.  So I clicked on the link provided and it opened up a secure page that looks exactly like the Eagles website.  The only problem was I took notice to the website address. 

First a new window opens with this address:

http://smr.mm.ticketmaster.com/track?type=click&mailingid=125097&messageid=123827&databaseid=&serial=11303635607773&emailid=millerwa76@yahoo.com&userid=231654717&extra=&&&https://oss.ticketmaster.com/html/home.htmI?team=eagleswait&l=EN&STAGE=1

Then when the page finishes downloading the address changes to this:

https://oss.ticketmaster.com/html/home.htmI?team=eagleswait&l=EN&STAGE=1

Something about it just strikes me as wrong. 
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Sgt PSN on October 26, 2005, 09:10:54 PM
Quote from: Susquehanna Birder on October 26, 2005, 09:07:52 PM
Interesting. Somebody over at Igglephans also noticed something strange, but in a different way:

LINK (http://www.igglephans.com/dc/dcboard.php?az=show_topic&forum=112&topic_id=171889&mesg_id=171889&page=)


I also received one of those.
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Rome on October 26, 2005, 09:12:00 PM
I hope it's not a spoof e-mail.  I just updated my information.

:-D


:paranoid
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Sgt PSN on October 26, 2005, 09:15:39 PM
Quote from: Jerome99RIP on October 26, 2005, 09:12:00 PM
I hope it's not a spoof e-mail. I just updated my information.

:-D


:paranoid

I'm super paranoid about that crap now because a few months ago I got an email asking me to update my paypal account and I damn near did.  Luckily I had also received an email from paypal that same day making me aware of what was going on.  People had constructed a page that looked identical to paypal and were asking me to input my bank info, ssn, etc, etc.  I noticed a slight difference in the address between the fake paypal and the real paypal pages so I always pay close attention to that type of stuff now. 
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Purple_Hayz on October 26, 2005, 09:23:17 PM
Interesting.  FWIW I never got an email but then again I got my ass on the waiting list so long ago that the email addy that it has is probably dead. :(

Either way, the e-mail is legit in my book.  I checked out the links above and got the originating IPs and they go back to Ticketmaster Online CitySearch, Inc. so the redirect is still within TicketMaster's domain and not to some yahoo in Russia.

Now I'll have to see if I can find my old WL info...
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Wingspan on October 26, 2005, 09:35:33 PM
you mean they are intending on updating the info on the mystery waiting list?

yeah, i'll beleive it when i see it.

i just assume i'll get season tickets right after their next 3-13 season. like i should have the 1st time, except i was just graduating from college at the time
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Purple_Hayz on October 26, 2005, 09:36:47 PM
Unfortunately I'm pretty much expecting the same thing.  That's about the only way I see the market for scalped tickets to the Linc taking a nosedive. :(
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: PhillyPhreak54 on October 26, 2005, 09:39:35 PM
Even if it isn't legit they don't have any vital information.

Name, address, phone number and e-mail address.

No SSN or DOB or anything like that.

And if it is real, then they must've hacked into the old stuff because my old address, phone number and e-mail address were in there.

It is legit, IMO.
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Father Demon on October 26, 2005, 09:59:53 PM
I joined the waiting list about 18 months ago, and I didn't get an email.

May be fake.  But, then again, it may not be.

Signed,
Captain Obvious
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Seabiscuit36 on October 26, 2005, 10:33:43 PM
Quote from: Sgt PSN on October 26, 2005, 09:15:39 PM
Quote from: Jerome99RIP on October 26, 2005, 09:12:00 PM
I hope it's not a spoof e-mail. I just updated my information.

:-D


:paranoid

I'm super paranoid about that crap now because a few months ago I got an email asking me to update my paypal account and I damn near did.  Luckily I had also received an email from paypal that same day making me aware of what was going on.  People had constructed a page that looked identical to paypal and were asking me to input my bank info, ssn, etc, etc.  I noticed a slight difference in the address between the fake paypal and the real paypal pages so I always pay close attention to that type of stuff now. 
Good thing you didnt Sarge I work for the Fraud Dept in a Creditcard company and can tell you that your address would have been changed on all of your credit cards in 24 hrs and money would be taken out of atms in Romania  :P
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: BigEd76 on October 26, 2005, 10:39:09 PM
Looking at the source code, when the form is submitted, it goes to a processing script located on the same server, and since it's within the Ticketmaster domain (not something like "forms-ticketmaster.com"), it looks real.  The only thing that bugs me is that the header graphic and the link to the MB are outdated....  :sly
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: BigEd76 on October 26, 2005, 10:41:12 PM
Quote from: Susquehanna Birder on October 26, 2005, 09:07:52 PM
Interesting. Somebody over at Igglephans also noticed something strange, but in a different way:

LINK (http://www.igglephans.com/dc/dcboard.php?az=show_topic&forum=112&topic_id=171889&mesg_id=171889&page=)


That's the new fan registry Spadaro and Chris McPherson created on PE.com.  That one is real.  Go check out EMB...
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Susquehanna Birder on October 26, 2005, 10:43:08 PM
I just took a quick look there, but I didn't see anything. I'm afraid to keep looking, because I might catch something.   :paranoid
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: BigEd76 on October 26, 2005, 10:44:33 PM
When you get to EMB, click on the upper right corner to go directly to the page on PE.com.  They also set up a forum under the NFL Draft/College Football section...
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: MURP on October 26, 2005, 10:50:56 PM
About a week ago I read an article about season ticket waiting lists and teams who have real lists where you know what # you are.  The Eagles were looking into something like that.  Dunno if this is their attempt. ha.
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: ParkingLotFlagDude on October 26, 2005, 11:24:32 PM
Quote from: MURP on October 26, 2005, 10:50:56 PM
About a week ago I read an article about season ticket waiting lists and teams who have real lists where you know what # you are.  The Eagles were looking into something like that.  Dunno if this is their attempt. ha.

:yay  Give the man a cookie he got it right.

The Eagles are folding their waiting list into their "normal"  ticketing operations (oss.ticketmaster.com is the correct domain for current online account management, so one could make the conclusion...well do I have to draw a picture here?)

This email  was likely shotgunned to all the email addys they have to get everybody to enter their contact info into the new database, saving the staff a ton of work, hopefully dropping a few names along the way, trimming the fat, and winding up with a shiny new accurate list that is...... still 5 miles long.

I was not on their list, maybe they assumed since I have tickets I would always want more... (their right)  Greed is Good  >:D
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: QB Eagles on October 27, 2005, 12:06:23 AM
I got that registry bullshtein. Looks legit but also looks like something I don't care about.
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: Rome on October 27, 2005, 07:21:18 AM
The worst that can happen is, my e-mail gets flooded with bullshtein.  They have my address & telephone number but they don't have my driver's license or SSN which is really sensitive information.  If my e-mail has been corrupted, I'll delete it.

The best that could happen is I'm at the top of the list and I'll get the opportunity to buy more season tickets.  If that happens, there's a good possibility that at least one of you will be able to buy them.

Let the ass kissing commence.

:-*
Title: Re: Eagles Season Ticket Waiting List E-Mail? WTF??
Post by: MURP on October 27, 2005, 08:52:16 AM
here is that article I was talking about:

Quote
Posted on Tue, Oct. 18, 2005
Dealing with on line fans

WHEN THE EAGLES take the field Sunday, they'll have about 61,000 season ticketholders in the stands. Another 60,000 fill a waiting list for those occupied seats. Maybe the answer is to just build a second stadium and alternate home sites. OK, maybe not.

They could do what the New York Jets did a couple of years ago: charge folks an annual $50 fee to stay on the list. Absorbing an all-out blitz of negative reaction, the fee served its purpose, serving to separate those who weren't all that serious. The list was cut in half, to 10,000.

"We cleaned out a lot of people," said Ron Colangelo, the team's VP of public relations. "But it just made for a better process of managing the list."

Tweaking the initial policy, the team now deducts the fees from the price of the season ticket if a person gets them. It also refunds the initial fee for fans who take themselves off the list, and has capped the lifetime fee at $500.

The Jets now have what Colangelo referred to as a "preferred list," offering those fans yearbooks and other perks.

The size of the Jets' waiting list is on the low side, compared with a sampling of other teams: New England (upward of 50,000); Pittsburgh (33,000) and Green Bay (69,000).

And then there's the Eagles, who are discussing a program to develop better communications with folks on their list, according to Leo Carlin, the director of ticket client relations.

"We're looking at ways to keep them informed," he said. "It's not where we're going to say, 'You're No. 2 on the list.' "

There's no plan at this point to assess a fee. Probably the only way the Birds can reduce their list (besides charging) is have a couple of losing seasons. Example A, the Jets, who have played less than .500 ball since 2003. That's helped turn over 500 accounts; a small dent, anyways, that offers others on the list some hope for down the road.